Privacy Policy

Last updated: 5 June 2026

1. Who we are

This privacy notice applies to R&P HGV Training ("we", "us", "our"), trading as R&P Driver Training, based in Hull, East Yorkshire. We are the data controller for the personal data described in this notice. You can contact us at info@rpdt.co.uk or on 01482 429445.

2. What data we collect

We may collect the following information when you book a course, request a callback, or sign up for an account:

• Name, email address and phone number
• Postal address (when booking a course)
• Date of birth and driving licence details (where required for course eligibility)
• Course preferences and booking history
• Technical data such as IP address, browser type and pages visited (via analytics — see our Cookie Policy)

3. How we use your data

• To process your course booking and contact you about your training
• To respond to enquiries you send via our forms
• To send you booking confirmations and reminders
• To meet our legal and regulatory obligations as a DVSA-approved training provider
• To improve our website and services (analytics, anonymised)

We will only send you marketing communications if you have given us specific consent to do so, and you can withdraw that consent at any time.

4. Lawful basis for processing

We rely on the following lawful bases under the UK GDPR:

• Contract — to deliver the training services you book with us
• Legitimate interests — to run our business, respond to enquiries and prevent fraud
• Consent — for optional marketing communications and non-essential cookies
• Legal obligation — where required by law or regulation

5. Who we share data with

We do not sell your personal data. We share information only with:

• Our test centres and the DVSA, where necessary to schedule and complete your tests
• Our payment provider, if you pay for your course online
• Our website hosting and email service providers, who process data on our behalf under strict contracts
• Regulators or law enforcement, where we are legally required to

6. How long we keep your data

We keep booking and training records for up to seven years after your last course to meet our legal and accounting obligations. Enquiries and callbacks that don't result in a booking are kept for up to twelve months. Marketing-list data is kept until you ask us to remove it.

7. Your rights

Under the UK GDPR you have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data (subject to our legal retention obligations)
• Object to or restrict how we use your data
• Withdraw consent for marketing communications

To exercise any of these rights, email info@rpdt.co.uk. We will respond within one month.

If you are not happy with our response, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We use modern security measures including HTTPS encryption, hashed passwords, two-factor authentication for staff accounts, and regular backups. No system is perfectly secure, but we take reasonable steps to protect your data.

9. Changes to this policy

We may update this notice from time to time. The "Last updated" date at the top of this page shows the most recent revision.

10. Contact

Questions about your data? Email info@rpdt.co.uk or call 01482 429445.